Desktop Support Engineer NimbusPost Pvt. Ltd.

About NimbusPost Pvt. Ltd.

Job Description

Job Description:

Xpressbees is looking for a proactive and technically sound Desktop Support Engineer to join our team on a contractual basis at our Bhiwandi location. The ideal candidate should have at least 1 year of experience in desktop and laptop support, with strong troubleshooting skills in both Windows and Ubuntu operating systems.

Key Responsibilities:

• Provide first-line technical support for desktops, laptops, and printers.

• Perform troubleshooting and issue resolution on hardware, software, and network-related problems.

• Configure and install OS (Windows & Ubuntu), software, and necessary drivers.

• Setup and maintain printers, scanners, and other peripherals.

• Manage user accounts, permissions, and access rights.

• Coordinate with the IT team for escalated issues and ensure timely resolution.

• Maintain asset and inventory records of IT equipment.

• Provide support during shift hours as per rotational schedule.

Requirements:

• Minimum 1 year of experience in IT/Desktop support role.

• Hands-on experience with Windows and Ubuntu OS troubleshooting.

• Strong knowledge of hardware components, software installation, and peripheral device configuration.

• Good understanding of networking basics (LAN, IP addressing, etc.).

• Excellent communication and problem-solving skills.

• Ability to work in rotational shifts and under minimal supervision.