Dental Lab Manager Route To Smile Healthcare

About Route To Smile Healthcare

Job Description

The Dental Lab Manager role involves driving and streamlining key operational processes to ensure high efficiency, timely deliveries, and exceptional customer experience. You will lead operations strategy across manufacturing, logistics, and coordination functions, collaborating with internal teams and external partners to maintain quality and service standards while scaling delivery capacity. Taking full ownership of operations, you will manage production timelines, quality control, and on-time delivery, coordinating with internal teams and acting as the main contact for external vendors and service providers. Responsibilities also include planning and managing manufacturing workload, troubleshooting 3D print quality and machine maintenance issues, and ensuring documentation and SOP adherence. Additionally, you will support doctor communications, solve operation pipeline bottlenecks, and work proactively to address delays. Key Requirements: - Excellent verbal and written communication skills for interacting with doctors and external stakeholders. - High level of responsibility and ownership in managing end-to-end operations. - Proficiency in Google Workspace or Microsoft Office tools. - Experience in the dental industry, particularly with clear aligner companies, is preferred. - Strong coordination and organizational skills to manage production, logistics, and communication effectively. - Knowledge of 3D printing workflows, technologies, troubleshooting, and day-to-day print management. - Ability to work independently and lead the operations function without formal qualifications; skills, attitude, and experience are crucial.,