Delivery Manager, NetSuite | India Operations Myers-Holum

About Myers-Holum

Job Description

As a Delivery Manager at Myers-Holum, you will play a crucial role in the expansion of operations to Bangalore, India. Your responsibilities will include overseeing the recruitment, hiring, and growth aspects of the new office. You will serve as a player-coach, providing support to a team of direct reports while managing a small client portfolio. Your success in this role will be demonstrated by your ability to prioritize tasks, handle escalations, and support recruiting efforts to ensure objectives are met. Key Responsibilities: - Manage a team of 3-8 direct reports, ranging from Analyst to Team Lead level, by overseeing their performance and project outcomes - Contribute to company growth by assisting in recruiting activities, such as interviewing candidates and collaborating with leadership on hiring decisions - Train and onboard new hires, focusing on providing a positive employee experience and aligning them with MHI Methodologies - Ensure quality management of project deliverables for functional consulting and project management tracks - Lead account management activities, including strategic business discussions, upsells, and managing future projects - Manage change control processes on projects, proactively communicating with internal and external stakeholders - Collaborate with internal teams throughout client projects, facilitating knowledge transfers between development, integrations, and managed services teams - Oversee end-to-end ERP implementations, acting as a sponsor or Project/Program Manager - Engage in business development activities, attending events, sourcing leads, and contributing to solution architecting efforts - Be prepared for occasional travel and flexibility in working hours to meet project deadlines or address unforeseen circumstances - Contribute to internal MHI initiatives, such as resource mentorship and ongoing education Qualifications: - Background in accounting (CPA or Operational) is preferred - Previous experience managing a team of 3+ direct reports, conducting 1:1 meetings, performance reviews, and other people management activities - Ability to prioritize tasks and maintain effective communication with internal teams and clients - Certification as a NetSuite ERP Consultant or working towards the certification - Undergraduate degree or MBA in Business, Finance, Accounting, Software, or related field - Experience in Solution Architect role across various project sizes and complexity - Hands-on experience with 10-15 end-to-end NetSuite implementations - Strong background in finance/accounting, consulting, and advisory services - Understanding of web technologies, ERP best practices, and project management methodologies Your Interests: - Transition to a player-coach role, training and supporting direct reports - Maintain involvement in project engagements and client relationships - Contribute to company initiatives, driving process improvements and positive change - Engage with executive leadership, contributing to decision-making for the firm Why Join Myers-Holum: At Myers-Holum, you will have the opportunity to collaborate, shape your future, and positively impact customer experiences. As a part of the team, you can explore your potential, embrace your uniqueness, and work alongside diverse minds. With a focus on curiosity, humility, and resilience, you can contribute to meaningful growth and success. About Myers-Holum: Myers-Holum is a technology and management consulting firm with a 40-year legacy of stability and growth. We operate across ten countries, partnering with leading technology providers to deliver exceptional customer experiences. Our internal structure supports career development, work-life balance, and ongoing learning opportunities, making us a dynamic and inclusive workplace. Join us on this journey of growth and innovation at Myers-Holum!,