Customer Support Specialist In Noida (Hybrid) Que Universe
Que Universe
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Customer Service, Negotiation, Record Keeping, collaboration, Product Knowledge
About Que Universe
Job Description
Key Responsibilities Engage with customers through various channels to provide assistance and support Respond to customer inquiries in a timely and professional manner Address customer complaints and escalate issues as needed to ensure a resolution Utilize your negotiation skills to retain customers and increase sales Maintain accurate records of customer interactions and transactions Collaborate with other teams to improve the overall customer experience Stay up to date on product knowledge and company policies to better assist customers About Company: Que Universe is more than just a brand; its a seamless blend of innovation and elegance, shaped in collaboration with the cricketing icon, Shikhar Dhawan. Our mission is to redefine the essence of lifestyle through curated trends, premium quality, and sustainable elegance.,