Customer Support Representative Krishna Enterprises ... Hiring For International Bpo

About Krishna Enterprises ... Hiring For International Bpo

Job Description

 Voice Process Executive - Airtel Payment Bank

Position: Voice Process Executive
Department: Customer Support
Salary: 16,500 in-hand (Fresher) / 20,000 in-hand (Experienced)
Work Schedule: 6 days a week
Work Mode: Work from Office

Qualifications:

• Graduation is mandatory.

Key Responsibilities:

• Handle incoming customer calls related to Airtel Payment Bank services and products.

• Provide accurate information, assist with inquiries, and resolve customer issues effectively.

• Maintain high levels of customer satisfaction through exceptional communication and problem-solving skills.

• Document customer interactions and feedback for continuous improvement.

• Collaborate with team members to achieve performance targets and enhance service delivery.

Skills Required:

• Excellent communication skills (Versant Level 5 or equivalent).

• Strong listening skills and ability to empathize with customers.

• Ability to work in a fast-paced environment and manage multiple tasks.

• Proficient in using basic computer applications.

Experience:

• Open to both freshers and candidates with prior experience in customer service.

Why Join Us

• Competitive salary package with opportunities for growth.

• A dynamic work environment with a focus on employee development.

• Be part of a leading financial services organization.