Customer Support Executive Elite Management Services

  • company name Elite Management Services
  • working location Office Location
  • job type Full Time

Experience: 3 - 31 years required

Pay: INR 20000 - INR 25000 /Month

Type: Full Time

Location: Sardar Pav Bhaji, Tardeo Road, Janata Nagar, Tardeo, Mumbai, Maharashtra, India Vasantrao Naik Chowk - Tarde, Mumbai

Skills: General Skills, Communication, Teamwork

About Elite Management Services

Job Description

1) Respond to customer inquiries via phone, email, or in person

2) Coordinating customers Sales enquiries coming from Website/ Social Media Platforms/ Whatsapp etc

3) Upselling other products while guiding the orders Customer inquired / placing orders/ verifying the orders placed/ or support in completing the purchase 

2) Coordinate with internal departments to ensure timely delivery of products/services

3) Prepare basic sales reports and documentation

4) Maintain and update customer records in the CRM system