Customer Support Executive Cimmons Integrated Services
Cimmons Integrated Services
Office Location
Full Time
Experience: 2 - 31 years required
Pay: INR 25000 - INR 28000 /Month
Type: Full Time
Location: 86/3, 2nd, Gokul Towers, MS Ramaiah Rd, HMR Layout, Gokula Extension, Mathikere, Bengaluru, Karnataka 560054, India Mathikere Post office, Bengaluru
Skills: General Skills, Communication, Teamwork
About Cimmons Integrated Services
Job Description
Fluent Hindi & English is mandatory
Please do not apply if Hindi is not fluent
Immediate Hiring for Sr.Analyst in BPO
Salary: 30K CTC
Key Responsibilities:
*Work on different projects
*Survey callings - regarding bank transfer and they do the changes in the Cred app
*Feedback callings - once they offer for processing fees (calling up customers and find out whether they are satisfied or not)
*These projects might be given to them on different projects of CRED
*They'll be the Acting Quality and Trainer ( will have to Audit the calls and has to rectify the errors)
*Will be the Acting Trainer - (Will have to Train the Agents on the absence of the Trainer)
Qualification:
Proven experience as a Customer Service Executive / Sales / Collections Specialist in BPO sector for min 2-3 years
Excellent communication in English and Hindi
Graduate is a must.
Location: Mathikere Bangalore