Customer Support Executive Talent Hunt Management
Talent Hunt Management
Office Location
Full Time
Experience: 0 - 31 years required
Pay: INR 15000 - INR 25000 /Month
Type: Full Time
Location: JP Nagar 7th Phase, Bengaluru, Karnataka, India Puttenahalli, Bengaluru
Skills: General Skills, Communication, Teamwork
About Talent Hunt Management
Job Description
Job Summary:
We are looking for a dynamic and customer-oriented Customer Support Executive fluent in Hindi and English to handle voice-based queries, provide excellent customer service, and ensure high levels of customer satisfaction.
Key Responsibilities:
Handle inbound and outbound calls professionally and efficiently
Resolve customer queries, complaints, and service requests in a timely manner
Maintain accurate records of customer interactions using CRM tools
Escalate unresolved issues to the appropriate internal teams
Follow up with customers to ensure issue resolution and satisfaction
Maintain a positive and empathetic attitude towards customers
Required Skills:
Excellent communication skills in Hindi and English (mandatory)
Basic computer knowledge (MS Office, typing, data entry)
Strong problem-solving and interpersonal skills
Ability to handle pressure and manage time efficiently
Quick learner with a customer-first mindset
Qualifications:
Minimum 12th pass; graduates preferred
0 to 2 years of experience in customer service or call center roles
Freshers with good communication skills are welcome