Customer Support Executive Krish Trip

Job Title: Customer Support Executive

Company Name: Krish Trip                                                                                                                            Location: Rohini, North Delhi

Experience: 1 + Years

Employment Type: Full-Time, on-site.

About Us:

At Krish Trip, were a fast-growing travel company dedicated to curating unforgettable travel experiences across India and beyond.

Job Overview:

We are seeking a proactive and customer-focused Customer Support Executive with at least 1 year of experience in handling client interactions. The ideal candidate will be responsible for resolving customer queries, providing accurate information, and ensuring a high level of customer satisfaction.

Key Responsibilities:

·        Respond to converted customer inquiries via phone, email, or chat in a timely and professional manner

·        Resolve customer complaint and issues effectively and efficiently

·        Maintain accurate records of customer interactions and transactions

·        Provide product/service information and guidance to customers

·        Coordinate with internal teams to ensure customer issues are resolved

·        Follow up with customers for feedback and ensure satisfaction

Candidate Requirements:

·        Minimum 1 year of experience in a customer support or client service role

·        Excellent communication skills

·        Proficient in using MS Office and customer support tools (CRM, ticketing systems, etc.)

·        Strong problem-solving and interpersonal skills

·        Ability to stay calm under pressure and handle challenging situations

·        Graduate in any discipline

Interested candidates can mail their updates resumes at career@krishtrip.com