Customer Support Executive Globiva Services Private Limited

Job Title: Sales Executive

 Location: Marathahalli, Bengaluru

 Salary: 25 CTC 20800 Take home Salary + incentives up to 50k

 Work Schedule: 6 days a week (rotational week off)

 Shift Timing: General (morning shift)

 Experience: Minimum 1 year in sales with complete documentation (Offer Letter, Experience Letter, Relieving Letter, Salary Slips)

 Languages: Fluent in English and Hindi

 Job Type: Full-time

 Job Summary:

We are seeking a driven and customer-focused Sales Executive to join our team under the Flipkart CABN project. This role involves direct interaction with customers, assisting them throughout their purchase journey to enhance their overall shopping experience.

 Key Responsibilities:

• Engage with customers to provide tailored product assistance and relevant promotional information.
• Proactively support customers to drive purchase completion and boost conversion rates.
• Offer timely product recommendations and facilitate resolution of any pre-sale concerns.
• Maintain a high standard of communication and professionalism at all times.

 Requirements:

1. Minimum 1 year of sales experience in a customer-facing role.
2. Ability to provide all previous employment documents (offer, relieving, experience letters, and salary slips).
3. Strong communication skills in English and Hindi.
4. Excellent interpersonal and persuasion abilities.
5. Immediate availability to join preferred.

 Selection Process:

1. HR Interview

2. Operations Round

3. Client Interview

4. Final Discussion/Offer