Customer Support Associate Bombax Couriers LLP
Bombax Couriers LLP
Office Location
Full Time
Experience: 1 - 1 years required
Pay: INR 250000 - INR 300000 /year
Type: Full Time
Location: Maharashtra
Skills: MS Office, Interpersonal Skills, English fluency, Customer Complaints Handling, Follow up skills
About Bombax Couriers LLP
Job Description
You will be responsible for answering calls from customers regarding their shipments and addressing any grievances they may have. Additionally, you will need to coordinate with hubs to collect information about shipment delays and assist with the online booking of shipments. We welcome freshers and under-graduates to apply for this position. Female candidates are preferred, and fluency in English is a requirement. Knowledge of MS Office is also necessary. You should be able to work independently while also being a good team player and a quick learner. Experience in handling customer complaints is preferred. Strong follow-up and interpersonal skills are a must for this role. This is a full-time position with a salary range of 20,000.00 - 25,000.00 per month. The job also comes with health insurance benefits. The work schedule is during the day shift. A bachelor's degree is required, and a minimum of 1 year of total work experience, including 1 year in customer service, is also required. The work location is in person.,