Customer Support M.S.Enterprises Retails Pvt Ltd
M.S.Enterprises Retails Pvt Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Leadership, coaching, Mentoring, Customer Support, Customer Service, Relationship management, Training development
About M.S.Enterprises Retails Pvt Ltd
Job Description
Lead, coach, and mentor a team of customer support representatives to ensure they meet performance standards. Develop training programs to enhance the skills and knowledge of the support team. Ensure the team provides prompt, accurate, and high-quality support to customers via various channels (phone, email, chat, etc.). Identify and implement strategies to improve customer service processes and workflows. Develop and maintain strong relationships with key customers, ensuring their ongoing satisfaction Job Types: Full-time, Part-time, Fresher Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person,