Customer Success Internship Outmarch
Outmarch
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer Relationship Management, Client Management, Onboarding, Implementation, Training, Customer satisfaction, Customer Support, Communication skills, Data Management, Adoption Management, Strategic Advisory, Customer Success Strategies
About Outmarch
Job Description
Selected intern's day-to-day responsibilities include: 1. Owning overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction 2. Establishing a trusted and strategic advisor relationship to help drive the continued value of our products and services 3. Maintaining and developing customer success strategies and best practices, as well as customer support content 4. Communicating effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning 5. Maintaining existing customer success metrics and data as directed Other requirements Must have completed their education Must be eager and willing to learn and grow Based on performance, this internship will transition into a full-time role Job Types: Full-time, Internship Schedule: Day shift Application Question(s): Are you willing to commute to the office located at Nal Stop, Pune for this role We work 5 days a week - Monday to Friday. Please apply only if you are okay with this. Education: Bachelor's (Required) Location: Pune, Maharashtra (Required) Work Location: In person,