Customer Success Executive (Global) Imaginarium India Pvt Ltd

About Imaginarium India Pvt Ltd

Job Description

Company Profile Imaginarium is the leader in advanced digital design and manufacturing technology, housing the largest set up of 3D printers in the country. Pioneering game-changing applications for over 50 industries, Imaginarium has disrupted the manufacturing sector by providing a complete ecosystem from conceptualisation to end use product, enabling enterprises to design better and realise products in faster. We are grooming the next breed of makers and innovators for another manufacturing revolution. Our collaborations with global leaders enables us to offer world-class solutions, support, and expertise for industries such as but not limited to, jewellery, aerospace, automotive, tooling, oil and gas, energy, architecture, dental and healthcare. Imaginarium is disrupting the manufacturing industry by offering on-demand, localised digital manufacturing services and solutions to our partners and customers who participate and contribute to the next phase of the industrial revolution. Imaginarium is the leader in advanced digital design and manufacturing technology, housing the largest set up of 3D printers in the country. Pioneering game-changing applications for over 50 industries, Imaginarium has disrupted the manufacturing sector by providing a complete ecosystem from conceptualisation to end use product, enabling enterprises to design better and realise products in faster. We are grooming the next breed of makers and innovators for another manufacturing revolution. Our collaborations with global leaders enables us to offer world-class solutions, support, and expertise for industries such as but not limited to, jewellery, aerospace, automotive, tooling, oil and gas, energy, architecture, dental and healthcare. Imaginarium is disrupting the manufacturing industry by offering on-demand, localised digital manufacturing services and solutions to our partners and customers who participate and contribute to the next phase of the industrial revolution. Job Description: The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years" of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): Where do you stay Experience: Global market: 2 years (Preferred) Customer success: 2 years (Preferred) Language: English (Preferred),