Customer Success Executive Novitech R&D Private Limited
Novitech R&D Private Limited
Office Location
Full Time
Experience: 0 - 31 years required
Pay: INR 7000 - INR 17500 /Month
Type: Full Time
Location: Sai Sruthi Building, Ramar Koil Street, Ram Nagar, Coimbatore, Tamil Nadu, India Ram Nagar, Coimbatore
Skills: General Skills, Communication, Teamwork
About Novitech R&D Private Limited
Job Description
We are looking for a female Customer Success Executive who can support our customers, resolve queries, and ensure a smooth experience with our services.
Responsibilities:
- Onboard and guide new customers effectively
- Maintain relationships and resolve customer queries via WhatsApp, calls, or emails
- Provide regular follow-ups and ensure satisfaction
- Coordinate with internal teams for issue resolution
- Collect and share customer feedback
Requirements:
- Good communication and interpersonal skills
- Basic computer and typing knowledge
- Friendly and professional attitude
- Willing to learn and grow
Benefits:
- Training & career growth support
- Positive and friendly work culture
- Incentives based on performance