Customer Service Technical Support GTech Web Solutions Pvt. Ltd.
GTech Web Solutions Pvt. Ltd.
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kolkata
Skills: Technical Support, Troubleshooting, Handling clients On Call, Analyzing client needs, Coordinating with Software Developers
About GTech Web Solutions Pvt. Ltd.
Job Description
Responsibilities of candidates include: Handling clients On Call (Mandatory) Understand the companys products and services in-depth to assist clients effectively. Provided them with technical support (On Call & Remote Desk) by diagnosing the Issue Analyze client needs and provide appropriate solutions and assistance. Address and resolve client queries efficiently. Provide Technical Support For Software By Diagnosing The Issue. Troubleshooting Technical Issues. Solving Software Faults by coordinating with Software Developers. Need Smart And Proficient Candidates Working Days: Monday - Saturday, 11 AM - 7 PM,