Customer Service Team Lead MALHIR TELEMEDIA PRIVATE LIMITED
MALHIR TELEMEDIA PRIVATE LIMITED
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer Service Management, Customer Support, Communication, Team Leadership, Microsoft Office, Problemsolving, CRM software
About MALHIR TELEMEDIA PRIVATE LIMITED
Job Description
Company Description MALHIR TELEMEDIA PRIVATE LIMITED is a paper & forest products company based out of MALHIR HOUSE, 1ST FLOOR, BESIDE RTO, EASTERN EXPRESS HIGHWAY, THANE, Maharashtra, India. Role Description This is a full-time hybrid role for a Customer Service Team Lead at MALHIR TELEMEDIA PRIVATE LIMITED. The Team Lead will be responsible for overseeing the customer service team's day-to-day operations, ensuring customer satisfaction, managing customer support, and handling customer service inquiries. This role is located in Thane with the flexibility of some work from home. Qualifications Customer Service Management and Customer Support skills Experience in Customer Satisfaction and Customer Service Strong communication skills Excellent problem-solving abilities Ability to lead and motivate a team Proficiency in Microsoft Office and CRM software Previous experience in a customer service leadership role Bachelor's degree in Business Administration or related field,