Customer Service Specialist Unipath Specialty Laboratory
Unipath Specialty Laboratory
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Ahmedabad
Skills: Customer Support, Customer satisfaction, Phone Etiquette, Customer Service, Communication, Interpersonal Skills, Multitasking, Problemsolving, Healthcare Industry Knowledge
About Unipath Specialty Laboratory
Job Description
Company Description Unipath Specialty Laboratory Limited (USLL) is a leading diagnostics company in India with a presence in 15 states and more than 40 cities. The laboratory offers a wide range of tests in various segments under one roof and focuses on quality and reliable pathology services. USLL is known for its large test menu, renowned brand, and network strength. Role Description This is a full-time on-site role for a Customer Service Specialist located in Ahmedabad. The Customer Service Specialist will be responsible for providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service on a day-to-day basis. Qualifications Customer Support and Customer Satisfaction skills Phone Etiquette and Customer Service skills Customer Experience proficiency Strong communication and interpersonal skills Ability to multitask and problem-solve efficiently Experience in a customer service role is a plus Knowledge of the healthcare industry is beneficial Bachelor's degree in a relevant field,