Customer Service Representative Greenspire Maritime Services
Greenspire Maritime Services
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Interpersonal Skills, Customer Service, Sales, Excellent communication, Problemsolving, decisionmaking, Multitasking, Prioritization, Computer systems proficiency, Customer relationship management CRM software
About Greenspire Maritime Services
Job Description
We are seeking a dynamic and customer-oriented individual to join our team as a Customer Care Executive/Telecaller. In this role, you will be responsible for providing exceptional support to our customers through various communication channels. Key Responsibilities: Handling inbound calls and emails from customers with inquiries, complaints, or requests. Providing accurate and timely information to customers. Resolving customer issues efficiently and effectively. Upselling products or services as needed. Meeting performance metrics, such as call handling time, customer satisfaction, and sales targets. Maintaining a positive and professional demeanor at all times. Qualifications: Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to multitask and prioritize tasks effectively. Proficiency in computer systems and customer relationship management (CRM) software. Previous experience in customer service or sales (preferred). To apply, please submit your resume to recruitment@bravio-group.com Job Types: Full-time, Permanent, Fresher Education: Higher Secondary(12th Pass) (Required) Language: English (Required) Hindi (Preferred) Work Location: In person,