Customer Service Ocean Export Busisol Sourcing India Pvt Ltd

About Busisol Sourcing India Pvt Ltd

Job Description

Industry: Freight forwarding Description We are seeking a highly motivated and experienced Customer Service Ocean Export professional to join our team. The candidate will be responsible for managing all aspects of ocean export transactions, from booking to delivery, ensuring timely and accurate delivery of shipments while providing exceptional customer service to clients. Responsibilities Coordinate ocean export shipments from booking to delivery Ensure all necessary documentation is complete and accurate, including bills of lading, export declarations, and customs documentation Communicate with clients, vendors, and carriers to provide updates on shipment status Resolve any issues or concerns related to shipments, including delays and damages Work closely with other departments to ensure smooth and efficient operations Maintain accurate records of all transactions and activities Skills and Qualifications Bachelor's degree in logistics, supply chain management, or a related field 2-5 years of experience in ocean export customer service Strong knowledge of ocean export regulations and procedures Excellent communication and interpersonal skills Ability to work in a fast-paced environment and manage multiple priorities Strong attention to detail and accuracy Proficiency in Microsoft Office and logistics software Experience with customs clearance and freight forwarding is a plus Job Types: Full-time, Permanent, Fresher Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Performance bonus Yearly bonus Education: Bachelor's (Preferred) Experience: customer service: 2 years (Preferred) ocean export: 2 years (Preferred) freight forwarding: 2 years (Preferred) Language: English (Preferred) Hindi (Preferred) Work Location: In person,