Customer Service Manager SRI VIGNESH ENTERPRISES
SRI VIGNESH ENTERPRISES
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Chennai
Skills: Leadership, coaching, Customer Service, written communication, Verbal communication, Microsoft Office, Outlook, Excel, Word, Powerpoint
About SRI VIGNESH ENTERPRISES
Job Description
The ideal candidate will be responsible for leading a team of trained product experts to ensure that our customers have a delightful and frictionless experience. You will provide leadership and coaching to help all employees achieve their individual performance goals and support their career growth. It will be your responsibility to establish performance benchmarks and hold the team accountable for meeting those goals. Additionally, you will be expected to handle customer conflicts and manage escalation procedures effectively. To qualify for this role, you should have a Bachelor's degree or equivalent experience. You must have at least 3 years of experience in customer service and possess excellent written and verbal communication skills. Proficiency in the Microsoft Office suite, including Outlook, Excel, Word, and PowerPoint, is also required. If you are passionate about providing exceptional customer service, possess strong leadership skills, and have a track record of driving team performance, we encourage you to apply for this exciting opportunity.,