Customer Service Consultant Joshi AutoZone Mercedes-Benz
Joshi AutoZone Mercedes-Benz
Office Location
Full Time
Experience: 5 - 5 years required
Pay:
Salary Information not included
Type: Full Time
Location: Chandigarh
Skills: Interpersonal Skills, Customer satisfaction, Customer Support, Customer experience, Customer Service, Excellent communication, ProblemSolving Skills, Ability to work in a fastpaced environment, Knowledge of automotive industry
About Joshi AutoZone Mercedes-Benz
Job Description
The role of Customer Service Support at Joshi AutoZone Mercedes-Benz in Chandigarh involves planning and executing all CRM activities to ensure the highest level of customer satisfaction and retention. As a full-time on-site role, you will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. You should possess specialized knowledge in interpersonal skills, customer satisfaction, customer support, and customer experience. Excellent communication and problem-solving skills are essential, along with the ability to thrive in a fast-paced environment. Previous experience in a customer service role is required, and knowledge of the automotive industry would be advantageous. The ideal candidate should hold a Bachelor's degree and have at least 5 years of experience in customer support.,