Customer Sales Representative Pantronics India Pvt Ltd
Pantronics India Pvt Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Delhi
Skills: Word, Outlook, Excellent written, verbal communication skills, Strong problemsolving, Coordination abilities, Proficient in MS Office Excel, Experience with CRM platforms like Zoho, Salesforce is preferred, Basic understanding of power electronics, industrial components is an advantage
About Pantronics India Pvt Ltd
Job Description
Customer Service Representative Location: Noida, India Employment Type: Full-Time, On-Site Company Overview Celebrating 50 years of excellence, Pantronics India Pvt. Ltd., formerly Pankaj Electronics, is a trusted name in power electronics distribution. With a strong legacy of serving over 2,500 customers, we partner with global technology leaders to deliver cutting-edge power semiconductor components and solutions. Our mission is to empower industries with reliable, high-performance products that drive sustainable growth and innovation. Visit: www.pantronicsindia.com Role Overview As a Customer Sales Representative (CSR) at Pantronics India, you will be the key point of contact for customers, ensuring seamless communication, timely resolution of queries, and excellent post-sales support. You will work closely with the sales, logistics, and technical teams to maintain high levels of customer satisfaction and support business growth. Key Responsibilities Handle customer inquiries via phone, email, and CRM systems (Zoho preferred) Provide accurate product information and assist with order processing Coordinate with logistics to ensure on-time dispatch and delivery Track order status and update customers proactively Address and resolve issues related to product, documentation, or delivery Maintain detailed records of customer interactions, service requests, and feedback Collaborate with internal teams to meet customer needs and support sales targets Generate reports on service performance and suggest process improvements Qualifications & Skills Bachelors degree in any discipline (Commerce or Business preferred) Minimum 1 years of experience in customer service, inside sales, or support roles Excellent written and verbal communication skills Strong problem-solving and coordination abilities Proficient in MS Office (Excel, Word, Outlook) Experience with CRM platforms like Zoho or Salesforce is preferred Basic understanding of power electronics and industrial components is an advantage Apply now or tag someone whod be a great fit! Learn more: www.pantronicsindia.com or Info@pantronicsindia.com #Hiring #CustomerSupport #SalesRepresentative #ElectronicsJobs #DelhiJobs #SAP #Salesforce #PowerElectronics #B2B #CRM #PantronicsIndia,