Customer Relationship Manager SZ Waterlinks Private Limited

  • company name SZ Waterlinks Private Limited
  • working location Office Location
  • job type Full Time

Experience: 1 - 31 years required

Pay: INR 25000 - INR 45000 /Month

Type: Full Time

Location: SZ ENTERPRISES RO Plant Sales And Service Center, 80 Feet Road, Deepika Layout, Gubbalala, Subramanyapura, Bengaluru, Karnataka, India Hosahalli Gate, Bengaluru

Skills: Leadership, Communication, Negotiation, Sales

About SZ Waterlinks Private Limited

Job Description

Job Title: Customer Relationship Manager

Department:Customer Service / Client Relations.

Job Summary:

We are looking for an experienced and customer-focused Customer Relationship Manager (CRM) to build and maintain strong relationships with our clients. The ideal candidate will ensure high levels of customer satisfaction, foster loyalty, and work collaboratively with internal teams to deliver outstanding service and tailored solutions.

  • Key Responsibilities:
  • Develop and maintain strong, long-term relationships with key customers
  • Serve as the primary point of contact for customer accounts
  • Understand client needs and provide solutions to meet their goals
  • Respond to customer inquiries, issues, and concerns in a timely and professional manner
  • Collaborate with sales, marketing, and service teams to enhance the customer experience
  • Monitor customer satisfaction and initiate improvement strategies
  • Maintain accurate records of client interactions, sales, and feedback
  • Requirements:
  • Proven experience as a Customer Relationship Manager, Account Manager, or similar role
  • Strong communication, interpersonal, and problem-solving skills
  • Customer-oriented mindset with a proactive approach to client management