Customer Relationship Manager Montu Shallu Knitwears
Montu Shallu Knitwears
Office Location
Full Time
Experience: 2 - 31 years required
Pay: INR 15000 - INR 18000 /Month
Type: Full Time
Location: 765/1, Chander Nagar Road, Pritam Nagar, Civil Lines, Ludhiana, Punjab, India Green Park, Ludhiana
Skills: Leadership, Communication, Negotiation, Sales
About Montu Shallu Knitwears
Job Description
- Act as the primary contact for clients regarding orders, queries, and updates.
- Follow up with clients via phone, WhatsApp, and email regarding order status, deliveries, and feedback.
- Maintain manual records of client interactions, orders, complaints, and resolutions.
- Coordinate closely with internal teams (production, dispatch, accounts, etc.) to ensure timely execution of client requirements.
- Build strong relationships with clients to ensure repeat business and long-term association.
- Resolve any customer concerns efficiently and politely.
- Prepare simple daily/weekly reports on client follow-ups and pending issues.
- Support the sales team with basic documentation, client communication, and coordina