Customer Relationship Executive Global E-Softsys Pvt Ltd
Global E-Softsys Pvt Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Communication skills, Customer Service, relationship building, CRM application, Problemsolving
About Global E-Softsys Pvt Ltd
Job Description
Follow call scripts and use knowledge services offered to collect necessarily details from customers and create inquiries and reservations in the CRM application, document any complaints from customers and provide solutions, ensure prompt follow ups. Handle a large volume of inbound and outbound calls in a timely manner Follow communication scripts and use knowledge software products and services to go off-script when necessary Build positive relationships with customer, ensuring that all questions are handled appropriately Job Type: Full-time Benefits: Health insurance Paid sick time Provident Fund Schedule: Night shift Shift allowance Yearly bonus Work Location: In person,