Customer Relations Executive Toy Store
Toy Store
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Sales Support, Customer Service, Communication, Customer experience, Customer relationships
About Toy Store
Job Description
Building Customer Relationships: Develop and nurture strong, long-lasting relationships with retail customers. Proactively engage with customers to understand their needs, preferences, and feedback. Identify opportunities to upsell or cross-sell products and services. Wholesale Division Sales Support: Collaborate with the sales team to support the growth of the wholesale division. Assist in identifying and pursuing potential wholesale clients. Prepare sales proposals, contracts, and quotations. Monitor and track wholesale sales activities and maintain accurate records. Retail Customer Service: Provide exceptional customer service to retail clients through various communication channels (phone, email, chat, in-person). Address customer inquiries, concerns, and issues promptly and professionally. Ensure a positive and consistent customer experience across all touchpoints. Job Type: Full-time Schedule: Day shift Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person,