Customer Care Manager Boxer Apparels, Kerala
Boxer Apparels, Kerala
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Customer satisfaction, Customer Service Management, Customer Support, Analytical skills, Communication skills, Leadership, Motivation
About Boxer Apparels, Kerala
Job Description
Company Boxer Apparels Pvt. Ltd is a pioneer uniform manufacturing company in Kerala managed by Professionals for the last 19 years. Located in Chalakudy with most advanced machines and skilled manpower, we are also manufacturing Hotel Linens for hospitality Industry. Role Description This is a full-time on-site role for a Customer Care Manager located in Chalakkudy. The Customer Care Manager will be responsible for overseeing the customer service operations, ensuring customer satisfaction, and managing a team of customer support representatives. This role includes monitoring and analyzing customer interactions, developing strategies for improvement, and maintaining communication between the customer service team and other departments. Qualifications Skills in Customer Satisfaction, Customer Service Management, and Customer Support Strong Analytical Skills Excellent Communication skills Ability to lead and motivate a team Experience in the apparel industry is a plus Bachelor's degree in Business Administration, Marketing, or a related field,