Customer Care Manager Nikshan Electronics
Nikshan Electronics
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kannur
Skills: Customer Service, Customer satisfaction, Problem Solving, Customer experience, Retention Strategies
About Nikshan Electronics
Job Description
Duties & Responsibilities Oversee daily operations of the customer service department. Ensure customer queries, complaints, and feedback are addressed efficiently. Maintain high levels of customer satisfaction and loyalty. Handle escalated customer issues that require managerial intervention. Investigate and resolve complex service problems effectively. Develop strategies to enhance customer experience and retention. Qualification: Any Graduation Experience: Minimum 3 years of experience in relevant field Job Type: Full-time Schedule: Day shift Work Location: In person,