Customer Care Executive Jeenasikho Lifecare
Jeenasikho Lifecare
Office Location
Full Time
Experience: 1 - 31 years required
Pay: INR 18000 - INR 20000 /Month
Type: Full Time
Location: DR Complex, Chandigarh Road, Godown Area, Under, Zirakpur, Punjab, India Raipur Khurd mohali, Chandigarh
Skills: General Skills, Communication, Teamwork
About Jeenasikho Lifecare
Job Description
- ResponsibilitiesResponding to customer inquiries via phone, email, or chat
- Resolving customer complaints and issues in a timely manner
- Documenting customer interactions and maintaining accurate records
- Providing information about products and services
- Collaborating with other departments to address complex customer issues
- Tracking customer feedback and suggesting improvements to processes
- Upselling or cross-selling products and services where appropriate
- Adhering to company policies and standard operating procedures