Customer Care Executive Echoe Assistance Private Limited

  • company name Echoe Assistance Private Limited
  • working location Office Location
  • job type Full Time

Experience: 0 - 31 years required

Pay: INR 18000 - INR 25000 /Month

Type: Full Time

Location: Bangalore, Karnataka, India Kailasipalyam, Bengaluru

Skills: General Skills, Communication, Teamwork

About Echoe Assistance Private Limited

Job Description

  • Handle outbound collection calls in preferred regional language.
  • Follow up with customers regarding overdue payments.
  • Negotiate and educate customers on repayment schedules.
  • Maintain call records and update customer payment status.
  • Follow compliance guidelines and maintain professionalism during all interactions.
  • Coordinate with the internal recovery and accounts team as needed.
  • Meet daily/weekly collection targets.