Customer Care Assistant ONLINE BUSSINESS WAVE
ONLINE BUSSINESS WAVE
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Indore
Skills: Interpersonal Skills, Conflict resolution, Excellent communication, Problemsolving, Customer service principles
About ONLINE BUSSINESS WAVE
Job Description
Job Summary: We're seeking a caring and detail-oriented Customer Care Assistant to provide top-notch support to our customers. You'll handle customer inquiries, resolve issues, and ensure customer satisfaction. Key Responsibilities: Respond to customer inquiries via phone, email, chat, or other channels. Resolve customer complaints and issues efficiently. Provide product/service information and troubleshooting assistance. Process customer requests and feedback. Maintain accurate records of customer interactions. Requirements: Excellent communication and interpersonal skills. Strong problem-solving and conflict resolution skills. Ability to work in a fast-paced environment. Basic knowledge of customer service principles. Job Type: Part-time Expected hours: 28 per week Benefits: Flexible schedule Work from home Schedule: Day shift Rotational shift Performance bonus Work Location: In person,