Customer Acquisition Associate Boltly Electric

About Boltly Electric

Job Description

As a part of this role, you will be responsible for addressing customer inquiries through phone, email, and chat in a timely and professional manner. You will play a crucial role in troubleshooting and resolving technical issues related to electric vehicles, ensuring a seamless experience for our customers. Building strong relationships with customers to promote loyalty and customer retention will be a key aspect of your responsibilities. Additionally, you will be required to maintain accurate customer records and support logs to ensure efficient documentation and tracking of customer interactions. The company is a tech-enabled platform that is dedicated to building an EV ecosystem tailored for gig economy workers and urban commuters, focusing on last-mile delivery and mobility solutions. Join us in our mission to revolutionize the way people commute and deliver goods with sustainable and innovative electric vehicle solutions.,