CRM Support Product Owner LanceSoft Middle East
LanceSoft Middle East
Office Location
Full Time
Experience: 6 - 6 years required
Pay:
Salary Information not included
Type: Full Time
Location: Hyderabad
Skills: digital transformation, Product Management, Requirement Analysis, Data analytics, Project Management, Salesforce Marketing Cloud, Google Cloud Platform, MS Excel, Powerpoint, MS Visio, MS project, Power Bi, Tableau, JIRA, ALM, Service Now, SOAP UI, SQL, Agile methodologies, Scrum, Kanban, Incident management, Crm Implementation, Business Process Redesign, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Data Cloud, CRM Analytics, VSTS Azure, TFS Confluence, HPQC, Postman, Agility Harmony, Agility Loyalty, Bigquery
About LanceSoft Middle East
Job Description
We have a new opportunity for a "CRM Support Product Owner" with our client in India on a 1-year contract. As the CRM Support Product Owner, you will be responsible for managing and supporting live digital assets with a focus on CRM implementation, digital transformation, product management, requirement analysis, data analytics, business process redesign, and project management. To qualify for this role, you should have a Bachelor's degree in computer science, software engineering, or a related field. Additionally, having a product management or ITIL certification would be a plus. You should have at least 6 years of experience in product management or support roles, specifically focusing on live digital assets. As a successful candidate, you must have expertise in CRM Implementation, Digital Transformation, Product Management, Requirement Analysis, Data Analytics, Business Process redesign, and Project Management. You should be a product owner with experience in Project Management and Salesforce Cloud Consultant, having integrated Salesforce solutions with multiple data sources using AGILE Methodologies. Your responsibilities will include collaborating with business stakeholders to gather requirements, customize Salesforce features, and lead Agile teams in the successful implementation of Salesforce CRM. You should be familiar with a range of tools and technologies including Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Data Cloud, Google Cloud Platform, CRM Analytics, MS Office Suite, Data Visualization tools, Planning Tools, Testing/Defect Tracking Tools, Marketing tools, Databases, and more. The ideal candidate will have experience in product management within a large and complex organization, proficiency in agile methodologies and tools, and experience with incident management and resolution processes. If you meet these qualifications and are interested in this opportunity, please send your CV along with your expected salary, notice period, current location, nationality, and visa details to nazreen.muhamed@lancesoft.com.,