Crew Member Mirinda House Hospitality LLP

Greet customers warmly and take their orders accurately.

Answer questions about flavors, toppings, and specials.

Offer samples when allowed.

? Scooping & Serving

Scoop and serve ice cream, frozen yogurt, or gelato into cups, cones, or takeaway bags.

Add toppings and sauces as requested.

Prepare sundaes, shakes, and other menu items.

? Cleanliness & Hygiene

Keep the scooping station and service area clean and organized.

Sanitize utensils, counters, and equipment regularly.

Follow food safety and hygiene standards.

? Cash Handling & POS

Operate the cash register or POS system.

Handle cash, cards, and digital payments accurately.

Give receipts and correct change.

? Inventory & Restocking

Refill toppings, cones, napkins, and utensils.

Monitor ice cream stock and notify supervisor when running low.

Help with receiving and organizing deliveries.

? Teamwork

Assist team members during busy hours.

Communicate clearly with kitchen or counter staff.

Support cleaning or closing duties as needed.

? Opening/Closing Tasks

Set up the counter and machines before opening.

Clean and shut down equipment at closing time.

Restock for the next shift.