Corporate Sales Executive Irizpro learning institute

About Irizpro Learning Institute

Job Description

Role Overview: As a Corporate Sales Executive at Irizpro Learning Solutions you will play a pivotal role in onboarding new clients and ensuring they have a seamless experience with our services. You will act as the main point of contact for our clients, guiding them through the onboarding process, addressing their needs, and fostering long-term relationships. Key Responsibilities: Onboard New Clients: Guide new clients through the onboarding process, ensuring they understand and are comfortable with our services. Client Communication: Serve as the primary contact for clients, addressing their inquiries, and providing support through various communication channels. Relationship Management: Build and maintain strong, long-term relationships with clients to enhance customer loyalty and retention. Client Training: Provide training and resources to clients to help them maximize the value of our services. Feedback Collection: Gather feedback from clients to understand their needs and challenges, and relay this information to the relevant teams for continuous improvement. Issue Resolution: Proactively identify and resolve any issues or concerns clients may have, ensuring a positive experience. Performance Tracking: Monitor client usage and engagement metrics to identify opportunities for upselling and cross-selling our services. Qualifications: - Education: Bachelors degree in Business, Marketing, or a related field. - Experience: Proven experience in client success, account management, or a similar customer-facing role. - Skills: Excellent communication and interpersonal skills. Strong problem-solving abilities. Ability to work independently and as part of a team. Proficiency in CRM software and other customer service tools. Strong organizational and time-management skills.,