Corporate EaseMyTripOdotcom

About EaseMyTripOdotcom

Job Description

Join our dynamic team in New Delhi as a Hotel Operations Specialist. We are searching for a detail-oriented individual to guarantee a smooth booking experience for our corporate clients. Your responsibilities will include handling reservation inquiries through phone, email, and in-person interactions. You will be assisting corporate clients in booking accommodations based on their preferences, providing accurate information on availability, rates, and hotel facilities. Additionally, processing reservations efficiently in our system, communicating reservation details and confirmations, and addressing any issues or special requests promptly will be part of your daily tasks. To qualify for this role, you should possess a Bachelor's or higher degree in Hospitality Management or related fields along with at least 1 year of relevant experience. Excellent communication, time-management, and leadership skills are essential. Experience in handling OTA platforms and the willingness to work in rotational shifts are also required. The interview process will consist of a first round with the HR team followed by a second and final round with the Hiring manager. If you are passionate about the hospitality industry and excel in customer service, we encourage you to apply for this exciting opportunity.,