Collections Coordinator Renol Polychem Limited
Renol Polychem Limited
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Gujarat
Skills: Customer Support, Verbal communication, written communication, Cold Calling, Problem Solving, Analytical skills, Patience, Followup skills, Empathy, Miracle Software
About Renol Polychem Limited
Job Description
Company Description Renol Polychem Limited, established in 2008 in Rajkot, India, is a globally recognized manufacturer and supplier of Black Masterbatch, White Masterbatch, Color Masterbatch, and additive masterbatch for plastic and PVC. With over 15 years of combined application and manufacturing experience, the company provides high-quality, expertly-crafted products. The knowledgeable Technical Staff at Renol Polychem Limited improves material properties and performance, ensuring consistent, top-tier products through state-of-the-art blending and compounding processes. Key Responsibilities. - Respond Promptly to customer queries via chat, calls and email. - Maintain records of customer interaction , process customer accounts, and file documents. - Cold Calling -Escalate unresolved issue to the appropriate. Requirements -Proven Experience in customer support or a related roles - Excellent verbal and written communication skills. -Proficiency in Handling customer interactions through chat, calls and emails. Strong Followup skills-Strong Problem Solving and analytical skills. -Patience and empathy while dealing with customers. Miracle Software knowledge must require.,