Collection Executive Intern Muthoot finance

Job Overview 

We are seeking a dedicated and motivated Collection Intern to join our team. As an intern, you will gain hands-on experience in the collections process, working alongside experienced professionals to manage and resolve overdue accounts. The position offers great learning opportunities with minimal fieldwork involvement. After 6 months, your role will transition to a higher responsibility with an increase in compensation.

Key Responsibilities 

· Assist in managing overdue accounts and customer collections

· Communicate with customers via phone, email, or other channels to remind them of outstanding payments

· Support the collections team in maintaining accurate records of all customer interactions

· Collaborate with internal teams to resolve customer disputes and payment issues

· Prepare and send customer account statements and reminders

· Assist in negotiating repayment terms with customers

· Assist in reporting and tracking overdue accounts and collection efforts

· Ensure compliance with company policies and legal guidelines related to collections

· Provide regular updates and feedback to the supervisor

Requirements 

· Bachelors degree in any stream (preferably Commerce/Business/Finance-related)

· Strong communication skills (written and verbal)

· Basic knowledge of MS Office (Excel, Word, Outlook)

· Detail-oriented, organized, and able to handle multiple tasks

· A proactive and team-oriented approach to work

· Ability to handle sensitive customer interactions professionally

· Freshers are welcome, prior experience in collections or finance is a plus