Client Success Manager CapitalVia Global Research Ltd

About CapitalVia Global Research Ltd

Job Description

As a Customer Engagement Executive, your primary responsibility will be to effectively engage with customers to generate targeted revenue. This includes activities such as opening Demat accounts, calling prospective customers to maximize sales, and focusing on building long-term relationships with customers. You will also be responsible for maintaining and updating customer information in the CRM system and ensuring high customer retention through exceptional customer service and consistent engagement. Additionally, you will be involved in the cross-selling of EdTech training products. To qualify for this role, you should have a graduate or post-graduate degree and ideally possess experience working in the BFSI or stock advisory sector. Strong communication skills, self-motivation, and innovation are essential for success in this position. You should also be proficient in using MS Office tools such as Word, Excel, and PowerPoint, as well as possess excellent analytical and negotiation skills. The ability to work effectively in a team and drive team performance when necessary is also crucial. If you are looking for a dynamic role that allows you to interact with customers, drive sales, and contribute to the growth of the business, this position offers an exciting opportunity to showcase your skills and make a meaningful impact.,