Client Relations Coordinator Growthlo Labs Private Limited
Growthlo Labs Private Limited
Office Location
Full Time
Experience: 0 - 0 years required
Pay: INR 100000 - INR 100000 /Month
Type: Full Time
Location: All India
Skills: Verbal communication, Time management, Conflict resolution, English Speaking, Hindi Speaking, Active listening, Problemsolving, Multitasking, Customer Sales
About Growthlo Labs Private Limited
Job Description
Only For Freshers! Location: Work From Home Compensation: 8k to 9k per month Eligibility: 12th Pass or Graduation minimum, English and Hindi Speaking. Experience: 0-2 Years Responsibilities: 1. Memorise scripts for products and services, and refer to them during calls 2. Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately 3. Taking follow-ups with the clients and social media influencers for their deliverables or pending items. 5. Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality 6. Create and maintain a record of daily problems and remedial actions taken, using a call-center database 7. Leverage data and insights gathered by the call center to recommend and influence process improvements Required skills and qualifications: - High school degree or equivalent - Experience working in a call center or customer-support role - Strong active listening and verbal communication skills - Proficiency in problem-solving - Ability to multitask and manage time effectively - Expertise in conflict resolution - Experience in customer sales,