Chat Support Executive client Care Services
client Care Services
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Emotional Intelligence, Control, Adaptability, Prioritizing, Memorizing, Recall, Multitasking, Software Navigation, Learning Agility
About Client Care Services
Job Description
Skills-: Prioritizing Memorizing and Recall Multitasking Emotional Intelligence and Control Software Navigation Adaptability Learning Agility. CANDIDATES REQUIREMENT:- Educational Requirement - Graduation Role- Understand customer issues and provide solution, Executes transaction as per the prescribed timelines and follows predefined procedures with the objective to meet the SLA targets for the specific process with guidelines, polices and norms of client. Educational Qualification Graduate mandatory language requirement high level of fluency in written ENGLISH, Able to converse and provide Customer support in English through various channels - Live chat and Required 70 Words per minute typing speed . Screening would be done by the Client team to hire the candidates. Preference would be experience in Ecommerce areas of responsibility. Basic operating system knowledge, knowledge of ecommerce products and services, good analytical ability, ability to navigate common user interface elements, good reading skills, ability to understand ambiguous information, Probe and Consolidate into user data, communication to the user in a language the user is the most comfortable with {ENGLISH with high level fluency} Candidates screening/interview is taken by CLIENT. Technical Specification Verification on Skype or Team Viewer. Client communication on ZOOM or SKYPE. Job Type: Full-time Benefits: Work from home Schedule: Morning shift Night shift US shift Performance bonus Yearly bonus Experience: total work: 1 year (Preferred) Work Location: Remote,