Chat Support Executive Teminos Technology Pvt Ltd

About Teminos Technology Pvt Ltd

Job Description

As a Customer Support Representative, you will be responsible for responding promptly to customer inquiries through live chat, identifying and resolving customer issues efficiently and professionally. You will provide accurate information about products and services, document customer interactions, and maintain customer records. In cases where issues remain unresolved, you will escalate them to the appropriate teams. Maintaining a positive and professional demeanor with customers is crucial for this role. You will be expected to manage multiple chat conversations simultaneously and follow up with customers to ensure that their issues are resolved satisfactorily. This is a full-time, permanent position suitable for fresher candidates. The job offers paid time off and follows a Monday to Friday schedule with US shift timings. Weekend availability is required, and the work location is in person. If you are interested in this opportunity, please reach out to the employer at +91 7596083087. The expected start date for this position is 04/08/2025.,