Chat Associate JKM GLOBAL SERVICES LLP
JKM GLOBAL SERVICES LLP
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Typing speed, MS Office tools, Strong written communication skills, ability to multitask, Basic technical skills
About JKM GLOBAL SERVICES LLP
Job Description
Requirements & Qualifications: High school diploma or equivalent Strong written communication skills with excellent grammar and clarity. Ability to multitask and handle multiple conversations simultaneously. Basic technical skills Key Responsibilities: Respond to customer inquiries via chat promptly and professionally. Maintain a positive and friendly tone while assisting users. Follow chat scripts and guidelines to ensure consistency in responses. Assist with chatbot improvements by providing feedback and identifying gaps. Record and update customer interactions in the system. Preferred Skills: Typing speed of at least 30-40 words per minute. Utilize basic MS Office tools (Word, Excel) to create reports and manage data. Flexible working hours (if applicable). Freshers can also apply Job Types: Full-time, Permanent, Fresher Benefits: Food provided Health insurance Paid sick time Schedule: Day shift Fixed shift Morning shift Work Location: In person,