Call Quality Analyst Imarque Solutions Pvt. Ltd
Imarque Solutions Pvt. Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay: INR 20000 - INR 25000 /Month
Type: Full Time
Location: chennai, Tamil Nadu
Skills: NULL
About Imarque Solutions Pvt. Ltd
Job Description
Monitor And Evaluate Voice Interactions For Quality Assurance. Identify Process Gaps And Provide Actionable Feedback To Agents. Maintain Audit Records And Prepare Quality Reports. Collaborate With Training And Operations Teams To Improve Service Quality. Ensure Adherence To Company Standards And Complia
Salary: Rs. 20000 - Rs. 25000
Qualification: Graduate
Location: Teynampet
Work Hours: 9:30 AM - 6:30 PM | Monday to Saturday
Job Category: Business Development
Good English
1 - 2 Years Experience Compulsory.
Monitor And Evaluate Voice Interactions For Quality Assurance. Identify Process Gaps And Provide Actionable Feedback To Agents. Maintain Audit Records And Prepare Quality Reports. Collaborate With Training And Operations Teams To Improve Service Quality. Ensure Adherence To Company Standards And Complia. 1 - 2 Years Experience Compulsory.