Call Center Specialist Shree Krishna Paper Mills
Shree Krishna Paper Mills
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Delhi
Skills: Customer Support, Customer Service, Communication, Computer Literacy, Problemsolving, Attention to Detail
About Shree Krishna Paper Mills
Job Description
Company Description Shree Krishna Paper Mills & Industries Ltd (SKPMIL), part of the Pasari Group, has been a prominent name in the paper manufacturing industry since 1974. Located in Kotputli, Rajasthan, SKPMIL is recognized for its innovative products, including the eco-friendly Natural A4 Brown Copier. The company uses 100% recycled fiber to manufacture a variety of industrial and specialty papers. SKPMIL is committed to delivering high-quality products at reasonable rates, continually enhancing their offerings to meet consumer needs. Role Description This is a full-time, on-site role for a Call Center Specialist located in New Delhi. The Call Center Specialist will be responsible for handling customer inquiries and providing support via phone or email. Responsibilities include addressing customer complaints, providing information about products and services, and ensuring a high level of customer satisfaction. The role involves collaborating with other departments to resolve issues and improve customer experiences. Qualifications Strong Customer Support and Customer Service skills Excellent Communication skills and experience in Contact Centers Basic Computer Literacy skills Problem-solving abilities and attention to detail Ability to work in a fast-paced environment and manage multiple tasks High school diploma or equivalent; additional qualifications in customer service or contact center experience is a plus,