Call Agent Rudra Associates
Rudra Associates
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Lucknow
Skills: Verbal communication, Customer Service, Active listening, Problemsolving, Attention to Detail
About Rudra Associates
Job Description
Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Call Agent located in Lucknow. The Call Agent will be responsible for answering incoming calls, handling customer inquiries, providing product information, resolving issues, and ensuring customer satisfaction. Daily tasks include managing a high volume of calls, maintaining accurate records of customer interactions, and following up with customers as needed. The Call Agent will work closely with other team members and departments to ensure seamless customer service. Qualifications Excellent verbal communication and active listening skills Ability to handle customer inquiries and resolve issues efficiently Experience in managing a high volume of calls and maintaining accurate records Proficiency with computer systems and general office software Strong problem-solving skills and attention to detail Ability to work independently as well as part of a team Experience in customer service or call center operations is a plus High school diploma or equivalent; additional qualifications in customer service will be advantageous,