Cafe Manager STREETVIEW FOODS LLP

About STREETVIEW FOODS LLP

Job Description

A Cafe Manager oversees daily cafe operations, managing staff, ensuring customer satisfaction, handling finances, managing inventory, and maintaining high standards of food quality and hygiene. Here's a more detailed breakdown of the responsibilities and skills required:Key Responsibilities: Staff Management: Recruiting, hiring, training, and supervising caf staff. Scheduling staff and ensuring adequate coverage. Addressing employee performance issues and providing constructive feedback. Motivating and inspiring the team to deliver excellent customer service. Customer Service: Providing excellent customer service and addressing customer inquiries and complaints. Ensuring a positive and welcoming atmosphere for customers. Monitoring customer feedback and using it to improve the cafe's operations. Financial Management: Monitoring budgets and ensuring the cafe remains profitable. Managing cash flow and reconciling daily financial transactions. Controlling operational costs and identifying opportunities for revenue growth. Inventory Management: Monitoring and maintaining inventory levels of food, beverages, and supplies. Ordering supplies and ensuring timely deliveries. Minimizing waste and spoilage. Operational Management: Ensuring the cafe is clean, organized, and safe. Maintaining high standards of food quality and hygiene. Implementing and enforcing health and safety regulations. Managing the smooth running of the cafe during events and peak periods. Menu Development & Marketing: Suggesting new menu items based on customer preferences and trends. Collaborating with the marketing department to promote the cafe. Ensuring the cafe's menu is appealing and up-to-date. Essential Skills: Leadership and Management: Strong leadership, organizational, and time management skills. Customer Service: Excellent communication, interpersonal, and customer service skills. Financial Acumen: Understanding of basic accounting principles and budgeting. Problem-Solving: Ability to identify and resolve problems quickly and efficiently. Teamwork: Ability to work effectively with a team and motivate others. Food Safety: Knowledge of food safety regulations and best practices. Communication: Ability to communicate clearly and effectively with staff and customers. Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain a clean and organized workspace. Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Rotational shift Performance bonus Work Location: In person,