Business Analyst With Customer Success Experience Awign Expert

About Awign Expert

Job Description

EXCELLENT COMMUNICATION Night Shift - 5:30 PM IST to 2:30 AM IST- Cab will be provided (Immediate Joiner - Required) Location: HSR, Bangalore (Onsite) Experience Required: A good Technical/Engg bachelor's/Professional degree. A background in software development/Solutions/Professional Services is preferred 1-5 years of relevant experience. Good presentation, verbal and written communication skills. Technical Experience: Hands-on experience with Javascript, CSS, HTML, Rest APIs, and a knack for understanding systems, architecture, and security aspects is required. Comfortable working in a fast-paced, dynamic, and evolving environment with the ability to develop product expertise, prioritize and work on multiple customer projects concurrently Ability to understand Enterprise Applications like Salesforce, MS Dynamics, SAP, and Oracle would be an added advantage. Responsibilities: Work with our global customers to identify their target audience's training needs, acquire an understanding of customer applications and processes, derive actionable insights, and use cases to improve digital adoption. Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem. Create Content using the client Studio Editor to suit the customers use cases Help develop standards and guidelines to ensure consistency in deliverables across projects. Education: Candidate from Computer Science, IT Engineering, MCA, or BCA Background is mandatory Preferred Skills: Excellent spoken English skills (Frequently Communicate with North American clients) Awareness of diverse cultures and practices across geographies Javascript, CSS, HTML, Rest APIs, systems architecture and security Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc would be an added advantage Candidate from Engineering and Computer, IT background is preferred React js, react ,active Frontend development or mernstack,