Business Analyst Manager Ramsun Network
Ramsun Network
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Delhi
Skills: Process optimization, Regulatory Compliance, Stakeholder Coordination, Platform Management Delivery, Requirement Gathering Tech Liaison, Client Onboarding KYC, User Training Adoption, Support Performance Monitoring, Marketing Lead Generation Support, Internal Business Support, Strong grasp of fintech platforms, SCF workflows, L1 support ticketing systems, Project coordination across tech, Business teams, Excellent communication stakeholder engagement, Clientfirst approach with problemsolving mindset, Strong training, documentation abilities
About Ramsun Network
Job Description
Job Title: Business Analyst Manager Supply Chain Finance (Fintech) Location: Delhi, India Industry: Fintech | Supply Chain Finance | Alternative Lending Job Description (JD) Key Responsibilities: Stakeholder Coordination: Manage engagement and communication with banks, NBFCs, anchor corporates, SME suppliers, and internal teams. Platform Management & Delivery: Oversee platform deployment, L1 support, updates, ticketing, and issue resolution with tech/cloud providers. Requirement Gathering & Tech Liaison: Collect business/user requirements; coordinate with tech teams for implementation, customization, and timely delivery. Client Onboarding & KYC: Support SMEs and anchor clients with onboarding, documentation, and compliance processes. User Training & Adoption: Conduct product training for all user types (makers, checkers, approvers); drive adoption and collect feedback. Support & Performance Monitoring: Provide hands-on user support, track platform usage, and ensure user satisfaction. Marketing & Lead Generation Support: Assist in website/social media content, new product rollouts, and business lead generation efforts. Internal Business Support: Help business and finance teams in operational and platform-related coordination. Process Optimization: Identify bottlenecks, propose operational improvements, and drive efficiency in platform use. Regulatory Compliance: Ensure adherence to regulatory standards across platform operations and client interactions. Candidate Requirements: Experience: Minimum 3 years in business analysis, fintech operations, or platform management in banking, NBFC, or supply chain finance sectors. Technical & Functional Skills: Strong grasp of fintech platforms and SCF workflows L1 support & ticketing systems Project coordination across tech and business teams Soft Skills: Excellent communication & stakeholder engagement Client-first approach with problem-solving mindset Strong training and documentation abilities Qualifications: Bachelors or Masters in Finance, Information Systems, or relevant field. Note: 1. This position is for our client in a GCC country. 2. Only candidates with relevant fintech/supply chain finance experience will be considered. 3. Only applications with an updated resume sent to the provided email will be considered.,